How can I contact Modern Insides?
You can simply mail us at firstname.lastname@example.org where our customer service team will be happy to help you with whatever you need!
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
SHIPPING AND CUSTOMS
How long will it take to recieve my order?
We partner with global merchants and artisans, to provide you the most unique products at the most affordable prices.
That means your order is shipped from global areas such as Thailand, Tibet, China, India, etc. Because we ship directly from our partners in this countries, your item may take 3 - 5 weeks to arrive. Please, don't panic if your order doesn't show up immediately, its on it's way.
We offer Free International Shipping.
All orders are backed up by our no questions asked 100% Money-Back Guarantee. If you don't love your items, contact us for a full refund!
How do I return an item?
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
For a list of final sale items, please see our Returns Policy. All returns must be in original condition with packaging intact.
Will shipping be covered for my returns?
All return shipping fees and other miscellaneous fees are the responsibility of the customer.
What if the item(s) I received are defective/incorrect/damaged?
Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
When will I recieve my refund?
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.